Navigating baggage rules is a key part of planning your travel, and Malaysia Airlines offers a structured and flexible approach tailored to different travel needs. Whether you’re flying domestically or internationally, the Malaysia Airlines Baggage Policy outlines clear allowances for both cabin and checked baggage, based on travel class, fare type, and route.
From generous checked baggage options to thoughtful provisions for families and passengers with special requirements, the airline ensures convenience and transparency. By understanding these guidelines in advance, passengers can avoid last-minute surprises and enjoy a smoother airport experience with Malaysia’s flagship carrier.
Malaysia Airlines Cabin Baggage Guidelines
Malaysia Airlines allows travelers to bring essential personal belongings on board through its cabin baggage policy, which varies by travel class. As per the Malaysia Airlines Baggage Policy, Economy Class passengers are entitled to carry one piece of hand luggage weighing up to 7 kg (15 lbs). Those flying in Business Class or Business Suite may bring along two pieces with a combined total of 14 kg (31 lbs).
Regardless of the cabin class, the dimensions for each piece of hand baggage must not exceed:
- Height: 56 cm (22 in)
- Length: 36 cm (14 in)
- Width: 23 cm (9 in)
- Total dimensions: 115 cm (45 in)
Personal Items Allowed in Addition
In addition to the standard cabin allowance, passengers are permitted to carry one personal item free of charge. This may include any one of the items as mentioned below:
- A briefcase
- A handbag
- A notebook, or a laptop bag
OR
- A small camera bag
However, all items combined—including the main carry-on—must remain within the total weight limit defined by the passenger’s travel class.
Special Allowances for Passengers with Infants
Travelers flying with infants are eligible for additional provisions. They may carry one of the following infant-related items in addition to the regular personal items mentioned above at no cost. These may include:
- A compact baby stroller (cabin size and foldable)
- An infant carrycot
- An amenity bag (up to 5 kg), containing onboard essentials like food and diapers
This is granted on top of the regular personal item allowance, offering more flexibility to parents traveling with young children.
Additional Items Permitted
Malaysia Airlines further allows passengers to bring:
- One duty-free shopping bag (purchased at the airport on the day of travel)
- An overcoat/ walking stick or crutches as required
It is important to note that frequent flyer benefits (like those for Enrich Platinum or oneworld Sapphire members) apply only to checked baggage and do not extend to cabin luggage.
Liquid and Gel Restrictions for Cabin Baggage On a Malaysia Airlines Flight
When carrying liquids, aerosols, and gels (LAGs) onboard, Malaysia Airlines follows international safety standards. Each item must not exceed 100 ml, and all items should fit within one re-sealable transparent plastic bag. The volume shouldn’t be more than 1 liter, and passengers are allowed only one bag each.
Malaysia Airlines’ Medical and Duty-Free Exemptions
Certain exemptions apply for passengers with medical or dietary needs. Items such as:
- Prescribed medications
- Baby food or milk
- Dietary supplements
These are allowed in reasonable quantities if accompanied by valid documentation. Families traveling with children under seven years old are especially encouraged to carry necessary baby supplies onboard.
Additionally, liquids purchased at duty-free shops on the day of travel are allowed, provided they are sealed and include a visible proof of purchase for verification at security checkpoints.
Malaysia Airlines’ Special Cabin Baggage Considerations
Passengers transporting perishable goods or biological samples must comply with safety regulations. For example:
- Dry ice (used for packing perishables) is permitted up to 2.5 kg per passenger and must be declared during check-in.
- Liquid nitrogen, for medical purposes like embryo transport, is only allowed if approved in advance and securely contained.
- Fresh or frozen seafood may be brought into the cabin, as long as it’s appropriately packed (without crushed ice) and accepted under the destination’s quarantine laws.
Malaysia Airlines Checked Baggage Rules
When flying with Malaysia Airlines, understanding the checked baggage requirements is essential to avoid unexpected fees and ensure a smooth journey. The Malaysia Airlines checked baggage policy outlines specific guidelines regarding the size, weight, and number of checked baggage items permitted based on cabin class, fare type, and route.
Dimensions and Weight Limits
Each checked bag must comply with maximum size restrictions. Malaysia Airlines allows a linear dimension of as much as 158 cm (62 inches) per piece. Items that fall between 158 cm and 204 cm (62–80 inches) are categorized as oversized and may incur additional charges.
Any baggage exceeding 204 cm (80 inches) must be transported via MASKargo, the airline’s cargo division.
Regarding the weight limits, no individual checked bag should weigh more than 32 kg (70 lbs). This limit is enforced for operational and safety reasons.
Malaysia Airlines Standard Allowances by Class and Fare Type
There are two checked baggage concepts:
- Weight Concept (WC): Total bag weight allowed, irrespective of their number.
- Piece Concept (PC): Number of items allowed, with a maximum weight per item.
Weight Concept (Common on domestic and selected international routes):
- Economy Class:
- Value Fare: 20 kg
- Basic Fare: 25 kg
- Flex/Shuttle Fare: 35 kg
- Business Class:
- Basic Fare: 40 kg
- Flex/Shuttle Fare: 50 kg
- Business Suite: 55 kg
Special routes (Malaysia ⇄ Japan):
- Economy Class: Up to 35 kg (Value), 30 kg (Basic), 40 kg (Flex)
- Business Class: 50 kg
- Business Suite: 55 kg
Piece Concept (Typically for international travel):
- Economy Class: Two pieces or a maximum of 23 kg per piece
- Business Class: Two pieces or as much as 32 kgs per piece
Frequent Flyer and Alliance Member Benefits
Malaysia Airlines provides additional allowances for loyal customers:
- Enrich Platinum: Double the standard allowance (4 pieces or a maximum of 23 kgs/piece for Economy Class, OR 4 kgs or a maximum of 32 kg for each piece in the case of Business Class ) + 15 kg for golf gear
- Enrich Gold: 50% extra (e.g., 3 pieces OR 23 kgs or 32 kgs per piece for Economy or Business Class, respectively)
- Enrich Silver: 5 kg of extra baggage (following the weight concept only)
- oneworld Emerald/Sapphire: Additional 1 piece or up to 20 kg, depending on class and route
It’s worth noting that the piece concept does not apply to domestic flights operated by Malaysia Airlines. Travelers on these routes must refer to weight-based limits only.
Malaysia Airlines’ Infant, Child, and Medical Equipment Allowances
The Malaysia Airlines Baggage Policy ensures added convenience for families and passengers with accessibility needs:
- Infants: Allowed one suitcase (maximum 115 cm or 45 in) and one foldable stroller or carrycot, with total carry-on weight not exceeding 10 kg.
- Children: Receive the same checked baggage allowances as adult passengers.
- Passengers with disabilities: May check in wheelchairs, walking aids, or other medical equipment as carry-on baggage free of charge.
This inclusive baggage support reflects Malaysia Airlines’ commitment to accessibility and passenger comfort.
Oversized and Special Equipment
Passengers with larger or irregular-shaped items such as sports gear or musical instruments should ensure items are within approved dimensions. Otherwise, such luggage may need to be shipped separately via MASKargo or attract an oversized baggage fee.
Malaysia Airlines Extra Baggage Policy and Prepaid Options
For passengers who expect to travel with more than the complimentary baggage allowance, Malaysia Airlines Baggage Policy offers a convenient way to manage excess weight through its prepaid extra baggage service. This option allows travelers to purchase additional weight allowance in advance—up to 24 hours prior to departure—either via the Manage My Booking portal or by contacting the airline’s customer service center.
As an incentive, travelers can save up to 20% when purchasing extra baggage online instead of paying at the airport. This helps avoid higher counter rates and ensures smoother check-ins on the day of travel.
How Malaysia Airlines’ Extra Baggage Charges Are Calculated
Malaysia Airlines calculates extra baggage fees based on the zone system, which considers the total distance between the point of departure and the final destination. Charges apply per kilogram, over and above the standard allowance provided for the ticketed cabin class.
Here’s a quick breakdown of rates by zone:
- Zone 1 (Domestic Malaysia) – USD 11/kg
- Zone 2 (Southeast Asia & parts of East Asia) – USD 14/kg
- Zone 3 (South Asia, Japan, Korea, Qatar) – USD 15/kg
- Zone 4 (Australia and New Zealand) – USD 25/kg
- Zone 5 (United Kingdom and Europe) – USD 30/kg
Cross-zone rates apply for itineraries involving travel across different zones, with rates ranging from USD 11 to USD 45 per kg, depending on origin and destination pairing.
Travelers flying domestically on a Government of Malaysia (GOM) warrant receive a special discounted excess baggage rate of USD 5/kg.
Terms and Limitations for Extra Baggage Purchases On Malaysia Airlines
According to the Malaysia Airlines Baggage Policy, the prepaid extra baggage service is only valid on flights operated by Malaysia Airlines. It does not apply to MASwings, interline, or codeshare flights. Furthermore:
- Extra baggage purchases are non-refundable, non-transferable, and non-exchangeable between passengers.
- Any unused portion of the purchased weight is forfeited and cannot be carried forward or refunded.
- If your total baggage exceeds the sum of your free allowance + prepaid extra baggage, the surplus weight is subject to standard airport excess charges.
In certain cases, extra baggage may be offloaded for operational or security reasons. If that occurs, Malaysia Airlines will refund the relevant extra baggage fees for the affected items.
Voluntary flight changes are permitted under strict conditions, such as:
- Same passenger and booking reference
- Same route (origin and destination)
- Operated by Malaysia Airlines
- Availability of space on the rescheduled flight
All such changes must be managed through official Malaysia Airlines ticketing offices or call centers.
Special Baggage Handling Under Malaysia Airlines Baggage Policy
In addition to standard luggage, the Malaysia Airlines baggage policy provides clear guidelines for handling special baggage items such as musical instruments, sporting gear, bulky equipment, and valuable items. These provisions ensure that passengers with non-standard luggage can travel with peace of mind, provided that certain requirements are met.
Bulky and Oversized Items
Any checked baggage exceeding 158 cm (62 inches) in total dimensions or weighing more than 32 kg (70 lbs) is considered oversized and may be subject to additional fees. For pieces exceeding 204 cm (80 inches) in linear size, passengers are advised to use MASKargo, the airline’s cargo division, or a reliable third-party freight service. Due to safety and loading limitations, such oversized baggage may not be accepted unless pre-arranged.
Maximum Weight and Restrictions
The Malaysia Airlines Baggage Policy enforces maximum weight restrictions for individual items in accordance with regional safety laws. If a single piece surpasses this limit, it may be rejected at check-in or require alternative shipping arrangements. In some cases, prior booking and approval are essential, especially for large or sensitive items.
Cabin Seat Baggage (CBBG)
Certain items that cannot be safely stored in the aircraft’s hold—such as musical instruments, artwork, electronic devices, or diplomatic packages—can be transported in the cabin by purchasing an additional seat. This is referred to as Cabin Seat Baggage (CBBG). These arrangements must be booked in advance, and the item must be securely packed and properly secured during the flight.
Guidelines for Musical Instruments
Malaysia Airlines offers musicians the flexibility to travel with their instruments using different transport options:
- Small instruments (e.g., violin, flute, clarinet) may be carried onboard as part of the standard cabin baggage allowance.
- Larger, fragile instruments (e.g., cello, guitar, piano, accordion) can be transported as Cabin Seat Baggage with the purchase of an extra seat.
- Sturdy, oversized instruments (e.g., double bass or trombone) are better suited for check-in, properly cushioned in hard cases.
Transporting Sporting Equipment On Malaysia Airlines
Active travelers are welcome to check in a wide range of sporting equipment, provided the items are properly packed in protective covers. As part of the Malaysia Airlines Baggage Policy, equipment such as the following may be checked in:
- Golf clubs and bags
- Bicycles (non-motorized only)
- Surfboards, windsurfing gear, and sailboards
- Canoes
- Fishing rods and tackle
- Archery kits
- Bowling balls and bags
- Parachutes
- Hunting equipment and sports firearms (with declared ammunition)
- Scuba diving gear
- Snowboards and skis
To ensure smooth processing, travelers are encouraged to inform the airline in advance and follow packaging standards. Items must conform to the airline’s size and weight limitations, or else they may be subject to special handling or cargo shipment.
Additional Baggage Restrictions Imposed By Malaysia Airlines
To ensure flight safety and regulatory compliance, the Malaysia Airlines Baggage Policy enforces specific restrictions on items that can be carried in both checked and cabin baggage. These rules apply to fragile, hazardous, perishable, and battery-powered items, as well as specialized devices such as mobility aids or electronic smoking products.
Fragile and Valuable Items
Items such as cash, jewelry, electronics, important documents, business files, and passports are considered high-value and must not be placed in checked baggage. Passengers are encouraged to carry these in their hand luggage.
Although fragile items may be accepted as checked baggage under certain conditions, they must be securely packed in factory-sealed or purpose-built containers, such as padded shipping boxes or cardboard tubes. If such packaging isn’t provided, Malaysia Airlines requires passengers to sign a release form, acknowledging the risk of damage. The airline also reserves the right to refuse transport of improperly packed fragile items.
Delays or mishandling may occur if fragile goods are not appropriately prepared for transport, which places them at higher risk of damage.
Prohibited and Restricted Items
In line with international aviation standards, the following materials are strictly prohibited in both checked and carry-on baggage:
- Explosives and flammables: including compressed gases, corrosives, flammable liquids, mercury, oxidizers, poisons, and radioactive materials.
- Weapons and dangerous items: Deadly weapons, undeclared ammunition, and novelty firearms are forbidden in the cabin. However, certain weapons like antique firearms or swords may be checked, provided they comply with Malaysia Airlines’ specific handling regulations.
- Seafood: Though classified as a perishable, fresh or frozen seafood cannot be checked in due to potential leakage and corrosion risk to aircraft components. It is only allowed as cabin baggage if securely packed.
Passengers carrying firearms or ammunition must follow special handling procedures aligned with airport authority requirements.
Self-Heating and Ready-to-Eat Meals
Due to the presence of flammable and reactive chemicals (such as magnesium powder or calcium oxide), self-heating meals—including quick-cook packs or instant hotpots—are not permissible on any Malaysia Airlines flights, whether in cabin or checked baggage.
Battery-Powered Devices and Mobility Aids
Malaysia Airlines permits battery-powered wheelchairs and mobility devices, but the type of battery determines how the item must be handled:
- Approved batteries include non-spillable dry batteries, gel-type batteries, and sealed wet batteries.
- Spillable batteries require special handling and approval.
- Lithium-ion batteries, commonly used in modern devices, must not exceed regulatory limits (100 Wh for lithium-ion or 2g for lithium metal content) and must comply with UN safety testing protocols.
Spare lithium batteries must be individually insulated, either by keeping them in original retail packaging or by covering exposed terminals to prevent short circuits.
Electronic Smoking Devices
Battery-powered e-cigarettes, vapes, and similar personal smoking devices are not allowed in checked baggage. They may be carried onboard only for personal use and under strict conditions:
- Devices must be turned off throughout the flight.
- Spare batteries must be safely packed and meet Malaysia Airlines’ lithium battery specifications.
Also Read: Croatia Airlines Baggage Policy
Malaysia Airlines Mishandled Baggage Policy: Delayed, Damaged, or Lost Items
While Malaysia Airlines strives to deliver a seamless baggage experience, situations involving delayed, damaged, or lost baggage can sometimes occur. The airline has outlined clear steps under the Malaysia Airlines Baggage Policy to ensure passengers receive swift assistance and support when their belongings are mishandled.
Delayed Baggage
If your checked baggage doesn’t arrive with you, Malaysia Airlines encourages immediate action. You can report your delayed baggage at the airport’s Baggage Office or through the airline’s Self-Service Baggage Reporting Portal. Reports should be made promptly, and if you’ve already left the airport, online reporting remains available.
Upon submitting a report, a unique Reference Number will be issued. This number is essential for tracking the status of your case and for all future communication with the baggage services team. Malaysia Airlines typically locates delayed baggage within 24 hours and arranges delivery to your residence, hotel, or office, where permitted by local customs regulations.
Do note: If your final flight segment was not operated by Malaysia Airlines, your report must be lodged with the carrier of that last flight.
Damaged Baggage
In the unfortunate event of baggage damage, the airline recommends reporting the issue immediately at the airport or through the online portal within seven days of receiving your luggage. Like with delayed baggage, a Reference Number will be provided, and the status can be monitored online.
Malaysia Airlines investigates damage cases with care and will do its best to offer solutions in line with its customer service and safety policies. Passengers should also follow up directly with the baggage service office at their final destination for timely resolution.
Lost Property Onboard
If you’ve accidentally left a personal item on board, Malaysia Airlines offers assistance through its Lost and Found Property e-form. Reports can be submitted online or in person at the destination’s Baggage Office. Once your case is lodged, you will receive a confirmation case number, allowing you to monitor updates on the retrieval of your belongings.
Winding Up!
Understanding the Malaysia Airlines Baggage Policy is essential for travelers looking to avoid last-minute surprises at the airport. With clearly defined allowances for cabin and checked baggage, special handling for oversized items, and support for mishandled luggage, the airline offers a structured yet flexible system that caters to diverse travel needs.
Whether you’re a frequent flyer, traveling with family, or carrying sports or musical gear, planning ahead can ensure a smoother experience. By staying informed about the latest baggage guidelines and optional add-ons like extra weight, passengers can enjoy their journey with greater confidence and peace of mind.
FAQs:
If your baggage exceeds the total of your free allowance and any extra baggage purchased, the additional weight will incur standard excess baggage fees at the airport, charged per kilogram based on your travel zone.
Extra baggage is non-refundable and non-transferable between passengers. However, if you change your flight but keep the same booking reference, origin, and destination with Malaysia Airlines, the extra baggage purchase may still be valid under specific conditions.
To report damaged baggage, you must file a report at the airport Baggage Office or online within seven days of receiving your luggage. A case reference number will be issued for tracking and follow-up through the airline’s baggage service team.
If your luggage doesn’t arrive with you, report the issue immediately at the Baggage Office at the airport or through Malaysia Airlines’ Self-Service Baggage Reporting Portal. A reference number will be issued, which you can use to track the status of your baggage online.
Yes, once your delayed baggage is located—usually within 24 hours—Malaysia Airlines will arrange for delivery to your home, hotel, or office, depending on local customs regulations. The airline aims to reunite passengers with their belongings as quickly as possible.
You can purchase extra baggage up to 24 hours before your flight through the “Manage My Booking” feature or by contacting the call Centre. Malaysia Airlines offers a 20% discount when you buy extra baggage online in advance rather than at the airport.
It depends on the fare type and travel class. In some fare classes, two types of checked baggage are permitted, with each weighing 23 kg or 32 kg.
MHexplorer is Malaysia Airlines’ travel programme devised for students. It is between students of 13 and 26 years of age. They offer several benefits, such as 30% flight discounts and an additional 10 kg of baggage allowance. To know more about this program, check Malaysia Airlines’ official website.